What is CRM? Expert Explanation with Industry Examples

In this video, we dive into what Customer Relationship Management (CRM) really is and how it applies to everyday activities and real-world scenarios. ? TIME STAMPS ? 0:09 What is CRM? 0:30 Important Statistics of Using A CRM 1:43 How Do You Reduce The Friction Of Your Sales Process? Marketing Scenario 2:27 Intro To Marketing […]
How to Set Up a Mail Merge Document Inside Zoho CRM

Here are the various action items we cover in this tutorial: Use Cases Getting Started Setting Up The Mail Merge Creating A New Template Zoho Writer Adding Merge Tags Sending A Document Via Mail Merge
Setting Up An Approval Process Inside Zoho CRM

In this video tutorial, we walk you through how to set up an approval process for various stages in the Deal. Here is a breakdown of the timestamps: 0:28 Use Case 2:25 Layout Rules 4:55 Approval Process 5:55 Criteria 6:12 Who Should Approve 7:50 Action(s) upon Approval/Rejection 9:54 Final Walk-through of the Process Created
Should you be using the Leads Module in Zoho CRM?

In this video tutorial, Drew discusses all things Leads Module and if you should be using it in your business. ? TIME STAMPS ?0:00 Intro0:12 Using Leads Overview0:35 Recommended Lead Statuses2:10 How Leads Work2:40 Benefits of Zoho Forms For Lead Generation3:40 What is Lead Conversion Mapping4:25 Converting a Lead5:05 Scenarios for using the Leads Module
How To Integrate QuickBooks with Zoho CRM Tutorial – 2022

In this video tutorial, we walk you through how to integrate QuickBooks with Zoho CRM. Since this isn’t as simple as finding a connector in the CRM we thought we would share all the steps involved in this process. Enjoy!
How To Import Anything Into Zoho CRM Tutorial – 2022

In this tutorial we cover the following: How to import leads, contacts, or accounts into Zoho CRM Basic pointers on spreadsheet management How to import within the module or settings How to apply additional tags to import files Best practices around importing data
Zoho CRM Blueprints Tutorial – 2022

Want to know how to set up a blueprint inside Zoho CRM? Or maybe what is a blueprint used for? This quick tutorial from Tyler & Brett covers all the essentials to get you started.
Zoho CRM User Profiles & Permissions Tutorial – 2022

In this tutorial, Tyler walks you through the various settings inside the user security controls inside Zoho CRM that control User Profiles and Permissions. Use the timestamps below to jump to the various parts of the tutorial. 0:50 Profiles 1:54 Roles 2:24 Data Sharing Settings 4:05 Creating A New Role 7:20 Standard Profile Overview
Zoho CRM Formatting Your Module Fields Tutorial – 2021

Learn about formatting your Module Fields The way modules are set up by default can be confusing to both you and your team. This quick tutorial walks you through some best practices to organize your fields inside your module so the data is organized in a way that makes sense.
Zoho CRM How To Change Default Field Names Tutorial – 2021

How to Change Default Field Names in the Zoho CRM Ever wonder how to change the names of default fields that come with your Zoho CRM. Well under translations you can do just that. We walk you through the full process in this tutorial.