Zoho CRM Automation 101: Email Templates

In this quick tutorial, we show you how to create, send, and track email communications using Zoho CRM’s Email Template Feature.
Zoho CRM Task Dependencies Tutorial – 2020

This quick tutorial covers how to launch new tasks only after other tasks reach a certain status inside Zoho CRM.
Defining Contact Roles via Deluge Script in Zoho CRM

Here are some key points from this implementation:
Zoho CRM Automation 101: Workflows
How to Automate Event creation via Zoho CRM Deals
Beginner’s Guide to Zoho CRM Workflows – 2020

Recorded from the CRM Zen Show April 17th, 2020 Brett & Tyler discuss how to set up some basic workflows for your organization inside Zoho CRM. They also cover some key points of how simple some of them might be yet the power behind simplicity.
Twilio SMS Extension for Zoho CRM

The application we all have been waiting for! Huge shoutout to Jeremy Nagel @NuancedIT for this one. Finally an SMS application for Zoho CRM. Send SMS messages using Twilio from an iMessage style interface Send templated SMS messages to leads and contacts Receive customer SMS replies to your Twilio number Send automated SMS messages via […]
Zoho Desk Auto-assignment of Tickets Based on CRM Owners – 2020

In this week’s implementation, we show how to automate the assignment of tickets inside Zoho Desk to the proper account owner inside Zoho CRM. This process is made possible by using Zoho Flow. Here are some key points from this video: On new ticket creation, a flow is triggered Fetches Contact, and then Account information […]
How to Set Next Activity Date in Zoho CRM

In this implementation, Tyler shows how to populate the most current activity date in its own field. Here are some of the key points from the video: “Next Activity Date” field automation in Deals module for easy Activity-based management of Deals. “Next Activity Date” field added to Deals module. On Create, Update, or Delete of […]
Zoho CRM Setting Up Scoring Rules Tutorial – 2020

In this video, you will learn: How to set up meaningful scoring rules for your Leads, Contacts, Accounts, and Deals.