Calculating Sales Commissions with Custom Functions in Zoho CRM

In all but the most badly-run sales departments, the commission is based on how much stuff a salesperson sells. However, it’s not always that straightforward: sometimes commissions vary based on products, with incentives to sell particular packages and services paid out in the form of higher commissions. A simple percentage calculation doesn’t typically cut it. […]
Defining Contact Roles via Deluge Script in Zoho CRM

Here are some key points from this implementation:
Zoho CRM Automation 101: Workflows

How to Automate Event creation via Zoho CRM Deals

Beginner’s Guide to Zoho CRM Workflows – 2020

Recorded from the CRM Zen Show April 17th, 2020 Brett & Tyler discuss how to set up some basic workflows for your organization inside Zoho CRM. They also cover some key points of how simple some of them might be yet the power behind simplicity.
Twilio SMS Extension for Zoho CRM

The application we all have been waiting for! Huge shoutout to Jeremy Nagel @NuancedIT for this one. Finally an SMS application for Zoho CRM. Send SMS messages using Twilio from an iMessage style interface Send templated SMS messages to leads and contacts Receive customer SMS replies to your Twilio number Send automated SMS messages via […]
Building Custom Zoho CRM Links That Quickly Check Your Prospect’s Web Footprint

You can create custom Zoho CRM links that incorporate data from CRM records. For example, you might create a link that automatically searches Facebook for a lead’s information by automatically plugging their first and last name into a generated link. When opened in a browser, this link will instantly perform a search on Facebook’s website […]
Zoho Desk Auto-assignment of Tickets Based on CRM Owners – 2020

In this week’s implementation, we show how to automate the assignment of tickets inside Zoho Desk to the proper account owner inside Zoho CRM. This process is made possible by using Zoho Flow. Here are some key points from this video: On new ticket creation, a flow is triggered Fetches Contact, and then Account information […]
How to Set Next Activity Date in Zoho CRM

In this implementation, Tyler shows how to populate the most current activity date in its own field. Here are some of the key points from the video: “Next Activity Date” field automation in Deals module for easy Activity-based management of Deals. “Next Activity Date” field added to Deals module. On Create, Update, or Delete of […]
Zoho CRM Setting Up Scoring Rules Tutorial – 2020

In this video, you will learn: How to set up meaningful scoring rules for your Leads, Contacts, Accounts, and Deals.