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The CRM Zen Show – Episode 90 – Zoho Flowbee

The CRM Zen Show - Episode 90 - Zoho Flowbee - CRM Zen Show -  - YouTubeCRMZenShow.website-banner

Zoho News

  • Zoho Adds the Ability to Create Custom Permissions for Extensions
    • Custom permissions are a new type of permission that you can provide in the extensions you develop.
  • Zoho Booking now includes a free version of  Zoho Meeting
    • It is available in all pricing plans including the Free plan until July 1st
  • Zoho Social Now Has Facebook Reviews
    • The feature adds the Facebook Reviews column to your Monitor tab
  • Zoho CRM Security Profile Increase
    • The number of roles in the professional edition has been increased from 10 to 25.
  • Zoho SalesIQ for Apple TV
    • No post is up on this. But an email went out.  Looks like this could be the replacement for Motivator?
  • The Zoho People April Newsletter is now Online
    • Here is a sneak peek at some new features.
      • Track the on boarding actions of your candidates
      • Create assessments in LMS
      • Design learning plans based on certain goals
  • Zoho Webinar: What HR should be doing during this pandemic
    • With Guest Speaker Nick Holley.
      • This will be an interactive session where Nick will answer questions, every 10 minutes during the webinar.
  • Zenatta Webinar: Zoho Analytics – Overview and Best Practices
    • We will cover Tips and Best Practices used by the Zenatta team when setting-up and implementing Zoho Analytics. 

Implementation of the Week

  • Automated Event creation via Zoho CRM Deals with email invites to all related Contacts
    • Can be trigger via a workflow, custom button, or blueprint
    • Reads Contact Roles related list in Deals module
    • Adds all Contacts in Contact Roles as participants
    • Triggers email notifications with a calendar invite to each participant automatically via script

Things We Noticed

  • Zoho Flow now has a system-defined variable for the current date
    • Minor update, but very nice to have for heavy Flow users
  • Zoho Sign Changes Review and Sign Process
    • It is now much easier to review the document prior to signing.

This Weeks Reads

Zenatta Blogs

  • Transitioning to Remote Customer Service With Zoho Assist

New Zenatta YouTube Videos

  • Automatic generation of Invoices and Packages on the creation of a Sales Order using Zoho Flow
  • Setting up the Twilio SMS Extension for Zoho CRM

New Resource Guides

  • Zoho Creator Quick Start Guide
  • Intro to Deluge Workflows

Application / Plug-In of the Week

  • Zoom
    • The best there is when it comes to remote conferencing.

Tips and Tricks

  • Zoho CRM Automation 101: Workflows
    • Check out this video on how to set up some basic workflows for your organization.  Never let any task fall through the cracks again.

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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