Zoho News
- Zoho CRM: Client Script Support for Canvas List Pages and Notes
- Client scripts now work in canvas list views and notes, giving admins new trigger points and automation opportunities.
- Zoho Projects: Approval Rules for Timesheets
- Projects now supports automated, criteria-based approval flows for timesheets, allowing teams to route submissions through one or multiple approvers before they’re finalized.
- Zoho Campaigns: Gmail’s Bulk Sender Policy Enforcement (November 2025)
- Gmail is now fully enforcing bulk sender requirements, meaning unauthenticated or non-compliant emails risk delays, rejections, and domain reputation damage.
- Zoho Books: November 2025 Product Updates
- Books adds email translation, tighter accounting controls, partial retainer payments in the UK, and improvements to inventory-level workflows.
- Zoho POS: October 2025 Updates
- Zoho POS (formerly Zakya) hits the US DC with returns processing, store credit handling, and new Everyware payment integration.
- Zoho Desk: Zia Actions for AI-Powered Workflow Automation
- Desk now uses Zia to extract fields, predict values, and draft replies directly inside workflow rules.
- Zoho Desk: Detail View in Custom Module History
- Desk now provides an expanded history view showing who updated a record, when it happened, and key metadata like department and IP, making audits and collaboration much easier.
- Zoho Desk: Advanced Data Export Enhancements
- Desk now offers a redesigned export interface with criteria-based filtering, field selection, larger export limits, and improved export history, making data extraction far more precise and efficient.
- Zoho Desk: Multilingual IM Templates in Mobile App
- Desk’s iOS and Android apps now support multilingual IM templates, letting agents send translated template messages directly from the mobile IM module.
- Zoho Desk: Ticket Stage Reports
- A new ticket-stage report shows the full lifecycle of each ticket, including time spent and SLA risks at every stage.
- Zoho Bookings: New Audit Log Feature
- Bookings now includes an audit log that tracks all key appointment actions, showing who made each change and when, with a retry option for failed events.
- Zoho Inventory: August–October 2025 Updates
- A massive update brings custom approvals, inherited custom fields across transactions, new portal features, and major fulfillment upgrades.
- Zoho Recruit: Zia Profile Summary Adds Multilingual & Faster Support
- Zia Profile Summary now supports six languages, offers built-in translation between them, and generates summaries much faster for smoother global hiring.
- Zoho Social: October 2025 Enhancements
- Social adds a new Post Preview tool for accurate cross-channel formatting, plus mobile updates including TikTok image publishing on iOS and Mastodon support on Android.
- Trident: Mac Updates (v1.29.0)
- Trident now supports shared mailboxes, can be set as your default email app, offers improved Cliq meeting controls, and adds system-wide sharing to speed up email composition.
- Trident now supports shared mailboxes, can be set as your default email app, offers improved Cliq meeting controls, and adds system-wide sharing to speed up email composition.
Code Share of the Week
- Search and Create Zoho WorkDrive Team Folder with Fuzzy Match Option
- This Deluge function searches WorkDrive for a folder name using either exact matching or fuzzy matching. It can return all possible candidates when fuzzy search is enabled, or enforce strict naming when set to exact mode. If the folder does not exist, the function creates it automatically. Useful for automating file-structure consistency across CRM, Projects, and other apps.
This Week’s Blog
- Arrive55 & The Wine Mover – Case Study
- A deep dive into how Arrive55 streamlined temperature-controlled wine logistics with Zoho CRM, Billing, and Analytics. The buildout replaced legacy Salesforce components and fully automated rentals, recurring billing, and lease workflows.
Tips and Tricks
- Zoho Analytics Tutorial and Training || Working with Zoho CRM Data
- A refreshed walkthrough showing how to import CRM data, build reports, and assemble interactive dashboards. Great for users who want a cleaner analytics workflow.
- Activity Tracking in Zoho CRM || Training and Tutorial
- This guide covers best practices for tasks, calls, and meetings, plus automation tips for linking activities across deals and contacts.
Question of the Week (AZAAZ)
- Can I add all the pipeline stages (prospecting, qualification, proposal, closed won…) all on one line like in the standard view ?
- Not in canvas view. The built-in pipeline bar is not supported, and replicating it would require a custom widget. Click here to watch our answer.