CRM Zen Show Weekly Digest – December 31, 2018



Our look back at all the major announcements from Zoho in 2018, and our wish list for 2019.

Zoho 2018 Review

Some of the Big Zoho News of 2018

• January
  • Page Sense
  • Flow
• February
  • Zia Voice
• March
  • Creator 5
• April
  • Canvas View
• May
  • Zoho Bookings Beta
• June
  • Integrating CRM Events with Zoho Meeting
• July
  • Zoho Backstage Revamp
  • Transmail
  • Zoho Academy Launched
• September
  • Real-time Sync in Campaigns
  • Marketing Hub Goes to Private Beta
• October
  • Zoho Goes Down
  • Workerly
  • Zoho Sign Text Tags
• November
  • Zoho Reports Becomes Analytics 4.0
  • Zobots!
• December 45M+ Users
  • SignForms
  • eWidgets
  • Writer 5
  • Calendar Booking

Our 2019 Wish List

Brett’s Wish List

• Cross App Standardization
  • Calendars
  • Tasks
  • Documents
• Sub-Forms
  • Reporting
  • Searching
  • Email Integration (Like Mail Merge)
• Update Linked Fields In CRM
• CRM – Integrated Lead and Task Round Robin/Multi Assignments
• Cross Data Center Support

Noah’s Wish List

• Documents
  • Need to consolidate Docs, WorkDrive and everything else
  • CRM needs better WorkDrive than Drop and google
• CRM Plus features to Zoho One
• Universal Taskbars on top and bottom of all Zoho apps
• Better communication with releases
• Better Kanban views in Zoho