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11 New Extensions For Zoho Desk Added in Q2 of 2021

Zoho Desk Introduces Blueprint 2.0

Ytel for Zoho Desk (for US DC only)Enable your support agents to send SMS messages to their clients directly from Zoho Desk tickets. Engage in more personal, two-way conversations while having full context of the customer’s issue. Track SMS history from within support tickets and more. ActiveCampaign for Zoho Desk (for US DC only)Access ActiveCampaign data from […]

5 Tips for Boosting Employee Engagement

Employee engagement initiatives aim to increase enthusiasm and dedication in the workplace. Get employees social involvement, assign a higher purpose to work activities, and help employees to achieve their personal goals. Levels of engagement are strongly linked to innovation and company performance. When employees feel excited about their work, they will work much harder and […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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