Public Service Announcements
- Technical Issues With Zoho Mail Servers
- Issue has been resolved, but caused many issues for several days.
- Campaigns Sent To Gmail Users Had a 25% Bounce Rate This Week
- A user this week sent a campaign with malware, which caused all Zoho Campaigns from all users to get flagged by gmail. If you sent out a campaign in the middle of this week you may want to check your bounces and resend it.
- This issue has been resolved.
Zoho News
- Zoho Workerly June Updates
- Two more nice enhancements to Workerly this month further improving temp management.
- Zoho Bigin June Updates
- Bigin keeps getting bigger. Now you can import tasks, customize cards for pipelines, and delete organizations.
- Also, access and send emails natively now from Bigin mobile app.
- Zoho Desk April & May Community Digest
- We covered all of these the last couple months, but here is a quick reference of all the improvements.
- Another Week, Another Batch of SalesIQ Updates
- Zoho Writer History Tacking Update
- You can now go back when viewing the history of a document and see what your collaborators’ comments were for each different version of the document.
- You can now go back when viewing the history of a document and see what your collaborators’ comments were for each different version of the document.
Implementation of the Week
- Marketing ROI Calculation with Books, CRM, and Analytics
- All incoming Leads from various paid platforms categorized by Lead Source
- This was done using Zoho Social integrations, as well as source specific landing pages for Forms
- Marketing Expenses were categorized into specific GL accounts based on platform
- Ex: Facebook PPC, Instagram PPC, LinkedIn PPC
- Query tables pull in Analytics to consolidate Marketing Expenses and Lead/Deal information into tables with shared date column (for reporting purposes)
- Values calculated for Cost per Lead, and Cost per Closed Won Deal per each tracked source
- All incoming Leads from various paid platforms categorized by Lead Source
This Weeks Read
- “What does the iOS 15 update mean for email marketers?” by Vipasha S. from Zoho
- “In her speech, she spoke about the upcoming mail privacy protection to iOS 15. She talked about how emails use invisible pixels to collect information about people’s email activity and how the “Mail Privacy Protection” update will avoid that. These are likely to impact email applications in iOS 15, iPadOS 15, and macOS Monterey.”
New Blogs, Videos, and Resource Guides
- Zenatta Blogs
- New Zenatta YouTube Videos
Pick of the Week
- Textbroker
- A great resource for blog posts, straightforward product descriptions, or advertising copy – this platform has thousands of reliable, verified US authors who write articles that are optimized for search engines.
- They offer self-service and Managed Services Offerings
- Pricing varies by article length, and author ranking.
Tips and Tricks
- Zoho Projects – Creating a Project Template 2021 Beginner’s Tutorial
- In this 13-minute Zoho Projects tutorial you will learn about:
- Creating a project template from start to finish
- Milestones
- Tasks lists
- Gantt Chart & reporting
- In this 13-minute Zoho Projects tutorial you will learn about: