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11 New Extensions For Zoho Desk Added in Q2 of 2021

Ytel for Zoho Desk (for US DC only)
Enable your support agents to send SMS messages to their clients directly from Zoho Desk tickets. Engage in more personal, two-way conversations while having full context of the customer’s issue. Track SMS history from within support tickets and more.
ActiveCampaign for Zoho Desk (for US DC only)
Access ActiveCampaign data from Zoho Desk. Automatically map your data from ActiveCampaign to Zoho Desk and create a new contact in ActiveCampagins directly from Zoho Desk tickets. 
Contact Locator for Zoho Desk (for US DC only)
Locate your customers on a map from within Zoho Desk tickets. Mark the contact’s current location on Zoho Maps with a blue pin and zoom in to identify the location precisely. You can also open the location on Google Maps to find the route from your location, map distances, or see nearby places.
Salesloft for Zoho Desk (for US DC only)
Access the contact details for every email ticket from SalesLoft within Zoho Desk tickets. Automatically create a new ticket if a contact is not found in Zoho Desk.
WooCommerce for Zoho Desk (for US DC only)
Automatically create support tickets in Zoho Desk for every WooCommerce order, support agents can easily track customers and their order information without leaving Zoho Desk. 

These along with a handful of others make a nice addition to the Zoho Desk arsenal of extensions. See the full details here.

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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