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Zoho Desk June Community Digest

Product Enhancements

  • Added a “Discard” option to the Article List and Article Detailed view page. You can also view the time that the article was last modified in the Article List view.
  • Added Telugu to the list of languages supported in the multilingual knowledge base.
  • Going forward, the login time of the end user in the help center will be captured and displayed in the user detail page.

Nothing too major last month, but still some nice ongoing enhancements. Click here to see the full thread.

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Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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