4.5/5
Design & Usability
3.5/5
Customization
5/5
Integrations
4.5/5
Features & Capabilities
5/5
Mobile Accessibility
5/5
What is Zoho Lens?
Empower your technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass using augmented reality.
Why we rate it "Definitely"
Zoho Lens is a top-notch piece of software.
Pros
- Ease Of Use
- Best In Class Remote Support Software
Cons
- None
- Chat
- Annotation For The Customer
- Email Invitation
- Zoom In/Out
- VoIP
- All in FREE +
- Freeze Camera Stream
- Annotation For The Technician
- Basic Analytics
- SMS Invitation
- Much More!
- All in STANDARD +
- Session Recording
- Advanced Analytics
- File Manager
- Rebranding
- 4 Simultaneous Sessions
- Much More!
