Design & Usability
Customization
Integrations
Features & Capabilities
Mobile Accessibility
What is Zoho Zakya?
Zoho Zakya is Zoho’s modern take on retail Point of Sale (POS), built with the needs of brick-and-mortar and omnichannel retailers in mind. As a cloud-based solution, it helps store owners manage sales, inventory, and customer transactions in real time—whether they’re in-store, online, or mobile. Zakya sets itself apart with a clean interface, quick onboarding process, and tight integration with Zoho Inventory.
Unlike traditional POS systems that often require costly hardware and complicated backends, Zakya operates smoothly across devices with minimal setup. It's particularly well-suited for small-to-medium retailers looking for a cost-effective, scalable option within the Zoho ecosystem. With strong support for barcode scanning, multi-store management, and even e-commerce syncing, Zakya continues to grow as a viable contender in the POS space—especially when paired with other Zoho tools.
Why we rate it "Probably"
Zakya earns a “Probably” rating from Zenatta because it hits many of the right notes for retail businesses, particularly those already working within the Zoho environment. The app offers powerful features like real-time inventory sync, mobile-first sales, and a streamlined checkout experience. Plus, native integrations with Zoho Inventory and Books help reduce double entry and keep backend systems aligned.
That said, Zakya still has room to mature. Customization is somewhat limited—you can’t tailor every workflow or receipt detail as extensively as in more established POS platforms. Also, third-party app integrations beyond Zoho are fairly constrained. These gaps could pose challenges for more complex operations or those wanting hyper-tailored solutions. But for many small-to-medium retailers, especially in the Zoho ecosystem, Zakya remains a very strong choice.
Pros
- Quick and intuitive mobile POS app
- Seamless integration with Zoho Inventory and Books
- Works with multiple payment processors (Stripe, Razorpay, etc.)
Cons
- Still evolving; occasional feature gaps in complex retail scenarios
Zakya Pricing Information
Standard
$8 per Org/Mo
Billed Annually
- Unlimited POS transactions
- Inventory Management
- Sales Management
- Item Serial and Batch tracking