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Get Zoho Desk Insights with Radar

Get Zoho Desk Insights with Radar

Zoho has just launched a new Mobile App – Radar. With Radar managers can keep tabs on Zoho Desk metrics including Live Traffic, Resolution Times, and Happiness Ratings. Agents can see their Open and Overdue tickets, via Radar’s ‘Daily Toast’–a summary of personalized stats. The app also shows the static dashboards in the desktop version of Zoho Desk.

Gamescope Is Now Part of Zoho Desk

Gamescope Is Now Part of Zoho Desk

With Zoho Motivator going away, it looks like Gamescope is going to be the replacement.  This has been in CRM for years, but you can now turn it on in Zoho Desk. By default, Gamescope is disabled. To enable Gamescope: Click the Setup icon (  ) in the top bar. Click Gamescope under the General menu. Turn the Gamescope toggle to ON.

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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