Design & Usability
Customization
Integrations
Features & Capabilities
Mobile Accessibility
What is Zoho Commerce?
Why we rate it "Probably"
At Zenatta, we rated Zoho Commerce as a "Probably" for a few important reasons: First, it’s remarkably easy to get started. Setting up a store and syncing products with Zoho Inventory or CRM is intuitive and streamlined. The native integrations save a ton of time and eliminate the need for custom API workarounds that plague many standalone platforms. For small to moderately complex stores, it delivers fantastic value at a competitive price point.
However, as stores grow and their operational needs become more complex (multi-channel selling, complex product variants, detailed back-end management, etc.), Zoho Commerce’s limitations become more apparent. Customization options are lighter compared to competitors, and the platform isn’t built for large catalogs or high-volume stores. That’s why we say: if you stay within the “small but mighty” zone, it’s a great choice—otherwise, scaling businesses might want to look toward more specialized solutions like Shopify or WooCommerce.
Pros
- Easy to set up without coding knowledge
- Strong native integration with Zoho Inventory, CRM, and Books
- Simple deployment for small, single-channel stores
Cons
- Limited customization for storefront design and checkout flows
- Not ideal for complex product catalogs or high-growth operations
- Backend product management lacks flexibility compared to more mature platforms
Commerce Pricing Information
Starter Plan
$22 per Org/Mo
Billed Annually
- Customer Portal – 2,000 Customers
- 2,000 Products
- 1% Transaction Fee Above $1,000/Month
- Blogs & Scheduled Blog Posts
- Social Login & Network Auto-Publish
Professional Plan
$60 per Org/Mo
Billed Annually
- Unlimited Customer Accounts
- 10,000 Products
- 0.75% Transaction Fee Above $5,000/Month
- Product Reviews & Ratings
- Customization
Advanced Plan
$140 per Org/Mo
Billed Annually
- 50,000 Products
- Price Lists
- Serial Batch Tracking
- 0.5% Transaction Fee Above $10,000/Month
- Filters