This Guide by Zoho is the Holy Grail of guides when it comes to Zoho CRM. Want to become an expert at understanding business processes and how to implement them into your Zoho CRM? By the end of this guide, you should gain a core understanding of some key components to making your business automation flow inside your CRM.
The 2020 feature edition of CRM brings to you everything that you need to eliminate barriers and stay relevant to your clientele. In this release we have features that helps you:
• Know your customers like the back of your hand.
• Personalize customer journeys each step of the way.
• Predict customer needs before they arise, and work smarter.
This Zoho CRM guide covers the following in great detail:
- CRM 2020 Release Notes
- Workflow for Emails
- Marketing Attribution
- Segmentation
- Working with Calls
- Review Process
- CommandCenter
- Multiple Sales Pipeline
- Wizards
- Workflow Suggestions by Zia
- Record Owner Suggestions by Zia
- Zia for Emails
- Zia Recommendation
- Image Validation by Zia Vision
- Zia Prediction Builder
- Quadrant Analysis
- Cohort Analysis
- Webform A/B Testing
- Webform Analytics
- Zoho CRM Analytics App
- Signals
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Are you looking to give Zoho CRM a try? Here is a free trial to see if it is a fit for your business.
