Zoho News
- Zoho CRM CPQ: Zia-Powered Config Suggestions & Advanced Price Rule Criteria
- Zia now analyzes historical quotes to suggest product pairings and adds granular criteria options for price rules.
- Zoho Desk: Redesigned Data Import
- Desk’s import UI is updated with clearer mapping, format controls, sample data previews, and the ability to undo imports.
- Zoho FSM: Full Telephony Support Arrives
- FSM now supports outgoing and incoming calls via Zoho Voice, built-in telephony, and phonebridge integrations.
- Zoho Sign: CRM Extension Upgrade & URL Changes
- The CRM extension receives backend updates that require updating extension versions and button URLs for custom-module setups.
- Zoho Sign: Recipient Authentication via Stripe Identity
- Zoho Sign adds Stripe Identity as a new verification option, allowing recipients to complete secure ID checks through automated document upload and fraud detection.
- Zoho Analytics: November 2025 Feature Expansion
- Analytics adds accessibility options, new connectors, pivot-table sorting across groups, and dynamic thresholds tied to user filters.
- Zoho Show: New Mac App with Offline Editing
- Zoho Show launches a dedicated Mac app that supports offline editing, local file access, Apple Intelligence enhancements, and seamless syncing when you reconnect.
- Zoho Bookings: Manage Appointments Directly from Zoho Mail
- A new sidebar widget lets you view upcoming appointments and insert booking links directly from Zoho Mail.
- Zoho Notebook: New Search Filters
- Notebook introduces a smarter, unified search experience with improved accuracy and new filters for titles, content, tags, notebooks, and shared items.
- Zoho Trident (Windows): PST File Editing Arrives
- Trident for Windows now lets you reply, forward, and edit emails directly from mounted PST files, making archived or imported mail easier to work with.
Code Share of the Week
- Populate Zoho Projects Customer Field from CRM Using the New API
- This snippet demonstrates how to populate a CRM-linked integration field inside Zoho Projects using the V3 API. The key trick is nesting a small map containing the CRM record ID inside your main update map before pushing the update. Zoho’s documentation does not clearly outline this requirement, so this example closes an important gap. If you’re migrating from older API versions, note that V3 is now mandatory for future compatibility.
This Week’s Blog
- IntellectAbility – Case Study
- A full-suite Zoho One implementation covering intake automation, CRM-to-Sign contract flow, WooCommerce syncing, training registration, and integrated analytics. The project aligned sales, service delivery, and finance while improving customer intake and reporting accuracy.
Tips and Tricks
- Automating Sales Pipelines || Moving Deals Through Stages in Zoho CRM
- Learn how to trigger workflows based on deal-stage changes, create automated tasks, and send notifications at key milestones. The tutorial also shows how to auto-advance stages using field logic for a more guided sales process.