Zoho News
- Zoho CRM: Smart Prompt Adds Record Assistant & New LLM Options
- Smart Prompt now provides record-level summaries, content drafting, and support for new LLM choices like Gemini, Claude, and Coher for more flexible assistance.
- Zoho CRM for Everyone: NextGen UI Gets an Upgrade
- Zoho updated CRM for Everyone’s NextGen UI with a unified sidebar, more visible global search, simplified setup access, and cleaner view controls.
- Zoho CRM: Zero-Shot Field Prompting Added to Zia ICR
- Zia ICR can now extract and map handwritten or image-based data to fields instantly without training, with options to clean up formatting before saving.
- Zoho CRM: Changes to Send Mail Deluge Task
- Zoho will soon require all Deluge send mail actions to use either the login user or a verified sender address to prevent spoofing and improve security.
- Zoho CRM: Zia Competitor Alerts
- Zia can now suggest competitors to add to your CRM list by scanning related conversations and activity.
- Zoho CRM: Zia Conversation Summary
- Zia generates quick summaries across recent calls, meetings, emails, and notes to give users a fast snapshot of account history.
- Zoho CRM Community Digest Oct ‘25 Part 1
- Part 1 highlights major CRM updates, community Kaizen improvements, and practical examples for using new workflow APIs.
- Zoho CRM Community Digest Oct ‘25 Part 2
- Part 2 continues with more product updates along with new Dev Corner solutions and Kaizen entries focused on continuous improvement.
- Zoho Desk: Advanced Help Center Customization with JavaScript
- Admins can now add JavaScript to the Help Center for analytics tracking, dynamic elements, and deeper customization options.
- Zoho Desk: Update to attachment display in ticket threads
- Attachment counts are moving out of the thread header and will load only when expanded to improve speed, clarity, and ticket rendering performance.
- Zoho Cliq: Enhanced Security for Admin Account Operations
- Admins can now perform password and MFA resets only for users with verified email domains, improving protection against unauthorized account actions.
- Zoho Backstage: Unlimited Exhibitors & New Exhibitor Pro Licenses
- Backstage now supports unlimited exhibitor profiles at no extra cost and introduces Exhibitor Pro licenses for premium interactive features like lead capture and attendee engagement.
- Zoho Recruit: Winter 2025 Updates
- Recruit’s Winter Release introduces major upgrades including AI interview transcripts, a unified sourcing interface, cooler reapplication controls, vendor notifications, and Zia-powered notes and summaries.
- Zoho Sign: New Zoho Projects Integration
- You can now send e-signature documents directly from Projects tasks or issues to streamline approvals inside the project workflow.
- Zoho Deluge: Deprecation of the Zoho OAuth Connector
- Zoho is retiring the universal OAuth connector and requiring users to switch to dedicated or custom connectors for better security and reliability.
- Zoho One: Domain Restriction for User Management Actions
- Zoho One now limits password, MFA, and mailbox actions to users with verified email domains to prevent unauthorized account access.
- Zoho Workplace: October 2025 Product Updates
- Workplace apps received updates including new Mail signatures, shared mailbox tree view, ToDo exports, holiday calendar subscriptions, Busylight integration, ChatGPT file summaries, improved collaboration tools, and multiple enhancements across Trident, Show, Connect, and Writer.
- Zoho Mail iOS: Signature
- The Zoho Mail iOS app now supports creating, editing, and removing signatures directly within the app.
- Zoho Mail iOS: RTL languages support, access emails using permalink, universal link, and image upload resolution
- Zoho Mail for iOS adds RTL language support, opens email permalinks and universal links natively, and offers reduced image upload resolution in compose and Streams.
Code Share of the Week
- How to Get a Zoho Projects User ID Using the Zoho Desk Agent ZUID
- This script maps a Desk agent to their corresponding Projects user by comparing their common ZUID. It retrieves the Desk user, fetches all Projects users, and identifies the matching record. This helps link ownership, time logs, or workflow automation across both apps. It is a clean, plug-and-play approach and avoids relying on mutable fields like email addresses.
This Week’s Blog
- JEM Designs – Case Study
- This case study explores how JEM Designs streamlined custom cabinetry project management with Zoho Creator portals, CRM processes, and showroom QR integrations. It highlights the full implementation and the results delivered.