Zoho News
- Zoho Projects: Q2 2025 Updates
- New features include Jira imports, task Lookup Fields, relative date filters, and better workload and permissions management.
- Zoho Show: Zia AI Added
- You can now generate and edit presentations using Zia AI inside Zoho Show, including image generation and slide summarization.
- Zoho Bigin: Q2 2025 Updates
- We covered most of these, but in case you missed it, Bigin adds QuickBooks integration, LeadChain support, subforms, and expanded phone options while keeping things lightweight.
- Zoho WorkDrive: Zia Hubs
- Create AI-powered hubs to organize documents and ask Zia questions based on the contents of those files.
- Zoho Sign: Real-Time Document Commenting & Collaboration
- Make live edits and receive comments after a document is sent, without needing to recall and resend.
- Zoho Sprints: Q2 2025 Updates
- You can now share work items, new Estimation Planner extensions, Xero Integration, and more, which were all added this past quarter.
- Zoho CRM: Custom Views now deployable in Sandbox
- The title says it all; however, this feature isn’t available yet for the US DC.
- Zoho Backstage 3.0
- Backstage 3.0 introduces built-in accessibility features, improved RSVP management, a faster event app, and a new certificate builder. Updates also include advanced ticketing, WhatsApp integration, on-site badge printing, and expanded global payment options.
- Zoho Backstage: June 2025 Updates
- And more Backstage updates, including cancellation approval and restrictions on ticket transfers.
- Zoho FSM: WhatsApp Enhancements
- A handful of missing features for FSM WhatsApp extension were added, including creating Requests, Estimates, and Work Orders from WhatsApp chats.
- Zoho Payroll: July 2025
- You can authorize Zoho Payroll to handle payroll tax filing and payments for previously missing states.
- Zoho Desk: iOS v2.10.7
- There is now an archived ticket mode filter for iOS.
- Zoho Office Integrator: Edit PDFs
- You can now open, edit, and collaborate on PDFs from within your web app.
Code Share of the Week
- Perform Timed Bulk Updates in Zoho CRM Using CVID and Custom Function
- A clever workaround for running bulk updates via scheduled functions without hitting the timeout wall. The trick? Time-stamp the start, pad your loops, and check for time remaining before running the next batch. Nerd bonus: a genius leftPad().toList() trick to simulate a 100-item loop.
- Retrieve the Custom Function Response in ZOHO CRM Kiosk
- Club Z MVP Zsolt Simon figured out how to get kiosk buttons to wait for a custom function response by calling it through a query. It’s a game-changer for kiosk-driven processes, such as quoting, where feedback is crucial.
This Week’s Blog
- Zoho Desk vs. Zendesk vs. HelpDesk || FULL Comparison
- This month’s product webinar was on three popular support platforms. Zoho Desk wins on customization and automation (thanks, Deluge). Zendesk excels in multi-channel support and offers built-in telephony. HelpDesk is clean and social-media-simple.
Tips and Tricks
- Zoho One Training for Administrators
- A fresh take on our Zoho One Admin walkthrough. Learn how to streamline permissions with groups, stop users from creating rogue trials, and avoid missing app assignments during onboarding. If you’re managing Zoho One, this one’s for you.
Question of the Week (AZAAZ)
- Zoho CRM – Notes to Mail Merge
- Can you merge all CRM notes into a single Writer doc when a deal closes? Not natively, but yes—with Deluge. Use an automation to fetch related notes, sort/filter them, and push them into a Writer template. Add a line to save that to WorkDrive, and you’ve got an audit trail ready to go. Click here to watch our response.
