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The CRM Zen Show Episode 229 – I, ChatGPT

Zoho News

Implementation of the Week

  • Google Address Validation API
    • With this method, we not only check if it is valid data, for example, if a street number contains a symbol (%), which would make it invalid but check if that number exists on that particular street.
    • As well as smaller granular information such as knowing if a certain street exists in that city or if that city exists in that state.
    • API usage is free up to a certain limit; after that, there are charges to be delimited by google.
    • After validation, it is possible to take different types of approaches, such as flagging the entire record as invalid or specifying which parts of the address present inconsistencies to be reviewed.

Code Share of the Week

  • ​​Sort a List of Maps by a Value – Zoho Creator 
    • Last week we posted a code share for sorting an array of objects (or list of maps) by a value contained within one of those objects (maps).
    • We were informed by one of my developers that the code shared does not work in Zoho Creator so here is a version of that script that DOES work in Zoho Creator.

This Week’s Read

New On Zenatta

  • Top-Notch Training For New Employees
    • If you are looking for a great LMS, we highly recommend Zoho Learn.  Here are some extra tips on us to boost your training program.  
    • Also, stay tuned. We have an accelerated training program coming soon!

Tips and Tricks

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna


With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.