Zoho Desk Introduction To Tickets Tutorial – 2021

Zoho Desk Introduction to Tickets

This is the first video in our Zoho Desk beginner’s guide series. In this video tutorial we cover all of the core basics of a Zoho Desk ticket. In this step-by-step guide we cover what a ticket is, how to set up tickets, create tickets, and close tickets. Additional Resources Not finding what you are […]

Creating a Zoho CRM Custom Module Without Requiring a Record Name

Creating A Custom Module Without Requiring A Record 2020

This tutorial is a quick tip to create a custom module without requiring a record name, allowing a clean process to accomplish tasks for your team much quicker. Additional Resources Not finding what you are looking for in regards to Zoho CRM? Drop us a line and we would be happy to see what we […]

CRM Tab Groups and Module Organization Tutorial – 2020

CRM Tab Groups and Module Organization Tutorial 2020

Clean up your tab groups and modules in this quick tutorial showing how and what to organize. We hope this helps! Additional Resources Not finding what you are looking for in regards to Zoho CRM? Drop us a line and we would be happy to see what we can do to fill that gap! For […]

User Roles and Permissions In Zoho Books

Zoho Books User Roles and Permissions

Here is a quick rundown on user roles and permissions inside Zoho Books. This tutorial covers best practices and usage cases on how these roles and permissions would be applied. Additional Resources Not finding what you are looking for in regards to Zoho Books? Drop us a line and we would be happy to see […]

Zoho Connect Full Product Tutorial – 2020

Zoho Connect Full Product Tutorial 2020

This webinar on Zoho Connect is presented by Brett Martin & Tyler Colt from Zenatta Consulting. We hope you find this information useful and we included all of the Q&A from this webinar below. 0:00 Intro 1:00 Agenda 1:25 What is Zoho Connect 2:27 Zoho Connect – Overview 9:17 Settings 12:40 Setting up a group […]

Social Settings inside Zoho CRM

Zoho CRM Social Settings Tutorial 2020

This video will show you how to quickly set up automatic lead or contact generation in Zoho CRM every time a person on  Mentions, Messages, Replies, or Retweets you on Twitter. It will also work with Facebook every time someone Posts, Comments, Likes, or Messages Not finding what you are looking for in regards to […]

Zoho CRM – Security Controls

Zoho CRM Security Controls Tutorial 2020

This tip can be very useful and prevent a lot of future headaches and problems within your organization if it is set up correctly from the beginning. Not finding what you are looking for in regards to Zoho CRM? Drop us a line and we would be happy to see what we can do to […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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