How to Use Smart Prompts in Zoho CRM
If you’ve been looking for real-world use cases for smart prompts in Zoho CRM, this guide walks you through a powerful setup that helps automate sales prep and increase your close rate—without needing OpenAI integration. What Are Smart Prompts in Zoho CRM? Smart prompts are AI-generated actions triggered by specific data in your CRM. Using […]
Zoho CRM: A Deep Dive Into the New Ask Zia Feature
Zoho CRM has rolled out exciting improvements to its Ask Zia feature, making it function like a full-fledged large language model. With the new Zoho CRM Ask Zia feature, users can pull reports, gain actionable insights, create custom modules, and even get CRM training — all through natural language chat prompts. If you haven’t explored […]
Zoho Zia LLM vs ChatGPT Comparison
If you’ve been wondering how Zoho’s new Zia LLM compares to ChatGPT for real business tasks, you’re not alone. In this test, we put them side-by-side using the same CRM prompt and real-world scenario to see how they perform. Spoiler: the results might surprise you! Setting Up the Test The experiment took place within Zoho […]
25 Zia Agent Ideas to Revolutionize Your Zoho Experience
Zoho’s upcoming Zia Agents are set to revolutionize automation within the Zoho ecosystem. These AI-powered tools promise intelligent decision-making and complex workflows, far beyond basic commands. While the full scope of Zia Agents is still unknown, it’s clear they’ll transform how businesses operate. To help you prepare, we’ve compiled 25 Zia Agent ideas that could […]
Zia’s NLP-Based Hawking Date/Time Parser Is Now Open Source
For developers this now allows them to use the Hawking Parser to decipher time stamps and interpret dates without having to reinvent the wheel every time.
Zia Search has been added Workplace
Zoho Continues to roll out Zia Search across all of its applications.
Zia Recommendation Updates
Zia recommendation has added 3 new updates. It can now provide recommendations to Zoho CRM Portal users, you can also not rename the types of recommendations, and (be careful with this one), you can fire off a Workflow based on a Zia recommendation.
