Coming from a background in business systems, low-code development, and process automation, Grant brings a deeply analytical yet user-focused approach to Zoho implementations. Before joining Zenatta, Grant worked as a freelance consultant and application architect, designing custom Zoho Creator, CRM, Analytics, and “whatever you need” solutions for small businesses to streamline operations, improve data visibility, and reduce manual work. With experience spanning requirements gathering, system architecture, data modeling, and end-user training, Grant specializes in translating complex business needs into clean, scalable Zoho solutions that teams actually enjoy using.