Every business needs tools that not only help them grow, but also protect what matters most, their data. This is one of Zoho’s ongoing commitments to their users. With a “privacy-first” philosophy and a comprehensive security framework, Zoho empowers businesses to work with confidence, knowing that their data is in good hands. From robust encryption to maintaining their own data centers, Zoho’s commitment to security is built into every product they create.
Privacy-First Philosophy
Zoho’s ongoing commitment to privacy is part of the companies core values. “Zoho has not, does not, and will never sell your information to someone else for advertising, nor make money by showing you other people’s ads” (Learn more about their philosophy). This isn’t just a catchy line; it’s their business model. Unlike other software providers, Zoho refuses to sell user data to advertisers. They rely solely on their products to drive revenue, which translates into complete user confidentiality.
Zoho also operates its own data centers. By maintaining full control over their infrastructure, they reduce the risk of vulnerabilities that can come with relying on third-party providers. This hands-on approach provides users with added security and peace of mind.
Compliance with Global Standards
Data security is not a one-size-fits-all issue, and Zoho knows that. They go the extra mile to meet global standards, earning certifications such as ISO 27001, ISO 27017, ISO 27018, and ISO 27701. These certifications validate their robust security practices, showing that Zoho doesn’t just talk the talk—they walk the walk (See all of their compliance certifications).
Zoho also complies with the General Data Protection Regulation (GDPR), ensuring EU residents’ data is handled responsibly and securely. Compliance with GDPR demonstrates Zoho’s commitment to protecting personal data, regardless of where users are located.
Data Encryption at Every Level
When it comes to keeping data safe, Zoho doesn’t cut corners. They use Transport Layer Security (TLS) protocols to secure data in transit, making sure information exchanged between users and Zoho’s servers stays private.
But they don’t stop there. For data at rest, Zoho employs 256-bit Advanced Encryption Standard (AES) encryption, one of the most secure encryption methods available. This adds a critical layer of protection, preventing unauthorized access to stored data. “We provide additional layers of security by encrypting the data encryption keys using master keys” (Learn more about Zoho Encryption).
Multi-Factor Authentication and Access Controls
Zoho enhances security through multi-factor authentication (MFA), which adds an extra layer of defense for user accounts. By enabling MFA through Zoho OneAuth, users can safeguard their accounts with a second layer of verification, ensuring that even if a password is compromised, access remains restricted.
In addition to MFA, Zoho uses role-based access controls (RBAC). This feature lets administrators assign specific access levels based on roles, ensuring users only access information necessary for their tasks. RBAC minimizes the risk of unauthorized access by keeping critical data accessible only to those who need it.
Regular Security Audits and Penetration Testing
Zoho doesn’t just set up security measures and call it a day; they continually test, audit, and improve them. Zoho conducts regular security audits, vulnerability assessments, and penetration testing to proactively identify and mitigate potential risks. As Zoho explains, “We use a combination of certified third-party scanning tools and in-house tools to manage vulnerabilities” (Learn more about their security measures). This proactive approach helps keep Zoho’s security posture strong and up-to-date.
These regular audits and tests aren’t just routine. They reflect Zoho’s dedication to protecting user data against the evolving threats in today’s digital landscape.
Conclusion
Zoho’s approach to data privacy and security goes beyond the basics. With a privacy-first mindset, adherence to global standards, robust encryption practices, multi-factor authentication, and proactive security audits, Zoho ensures that businesses can trust their software to protect valuable data. For companies that prioritize security, Zoho provides the peace of mind needed to focus on what truly matters—growing their business with confidence.
If your company is ready to secure their data and needs help switching to Zoho, drop us a line and learn how we can Make Zoho Work For You!
