Mastering Workflows in Zoho Desk: A Complete Guide
Zoho Desk workflows offer powerful automation tools to streamline ticket management and enhance support operations. This guide provides a comprehensive walkthrough of Zoho Desk workflows, including triggers, criteria, actions, and real-world use cases like ticket assignments and unhappy customer alerts. Understanding Zoho Desk Workflows What are Zoho Desk Workflows? Workflows in Zoho Desk are automation […]
Decision Resources – Case Study
Executive Summary Decision Resources has been a trusted ERP software partner for leading manufacturers for over 40 years. With a strong focus on guiding business transformations, they provide expert consulting, innovative manufacturing solutions, and industry-leading cloud ERP software to modernize and streamline operations. As part of their commitment to operational excellence, the team sought Zenatta’s […]