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Simplifying Communication With Case Management

Simplifying Communication With Case Management

This guide by Zoho covers case and query management for Zoho People. Delivering quality HR service depends on multiple aspects: employee satisfaction, processes, engagement, and productivity. One way to look at the nuances of these aspects of good HR service delivery is query handling. A study by HR Daily Advisor discovered that 73% of organizations […]

7 Ways to Grow Your YouTube Channel

Social media is a major tool for getting more leads and customers as well as increasing engagement with existing customers. You may already have business accounts for Facebook, Instagram, LinkedIn, and possibly a couple of other social media platforms. There is, however, one social media site you should not overlook, and that site is YouTube. […]

Billy Bates

Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna

Consultant

With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.

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