Zoho SalesIQ Answer Bot Visitor Response

This has been rolled out for a few months now, but a great user guide on using the Answer Bot to assist customers with questions pulled from your resources. Click here to learn more.
Bigin Introduces Bigin Premier

This newest top-tier edition of Bigin includes multi-currency, advanced workflow rules, and stage transition rules. See the full details and pricing here.
The CRM Zen Show Episode 173 – DOT DOT DOT…

Zoho News Zoho Campaigns gets a BIG Update This is the update we have been waiting for, syncs are now fixed with segments – Hallelujah, multiple portals added (brands), and workflow enhancements. Dialpad and Zoho Partner Up “This integration is just the beginning of our partnership with Zoho and we are excited to provide additional […]
Cliq 3.0 Launched

This is a big update for Cliq. Tons of new features include meetings, recordings, whiteboarding, task management, note handling, event management, and more. See the full details here.
Early Access to New Desk UI

Zoho Desk is getting a major UI overhaul and early access is now available. Click here to see the details and use the link at the bottom of this article to request early access.
Zoho CRM How To Change Default Field Names Tutorial – 2021

How to Change Default Field Names in the Zoho CRM Ever wonder how to change the names of default fields that come with your Zoho CRM. Well under translations you can do just that. We walk you through the full process in this tutorial.
Zoho Voice Adds Business Hours Option

You can now set your hours of operation and direct calls according to rules set in regards to these times set. See the full details here.
Zoho Notebook Adds IFTTT Integration

That’s right Zoho Notebook added IFTTT integration. Get ready for a plethora of new actions and triggers for Zoho Notebook with this integration. See the full details here.
Zoho WorkDrive TrueSync Windows Auto Update

The latest version of TrueSync App 3.4.0 now supports automatic Windows OS updates. Click here for the full details.
Manage Contacts Inside SalesIQ

You can now segment your visitors into contacts directly inside SalesIQ. With the right filter, this can help sort your traffic fast and efficiently to generate new leads right as they come in. See the full details here.