A Zenatta PSA – Update your Zoho CRM Zapier Integrations before 12-31-2019

Zoho CRM is shutting down an old version of their Zapier integration on December 31, 2019.

This will affect any Zaps using the Zoho CRM (Legacy) version of the Zoho CRM integration. If your Zaps are using the Zoho CRM app labeled “Zoho CRM (Legacy)”, then you will need to update them to keep your workflows running.

Update Your Zaps

To update your Zaps, you will need to go to each Zap which uses Zoho CRM and update those using “Zoho CRM (Legacy)” to the new “Zoho CRM” integration as shown below.

Any Zaps using the Zoho CRM (Legacy) integration after December 31, 2019, will no longer continue to work.

Note: We recommend copying your Zap first so you can review the previous settings you had set for your Zoho CRM step. Updating from the Legacy version to the new version will clear any settings you previously had set.





Senior Web Developer

Billy is a Wordpress Developer with an eye for design. His knowledge will help our company website and client sites meet their goals. Billy and his young family have just moved to Ashland Oregon, and are looking forward to exploring the area’s amazing beer, wine, and food. He also has a passion for synthesizers and drum machines.

Lucas Sant'Anna


With a background in Operations Research and Data Analysis, Lucas is a Brazilian programmer that likes to get stuff done quickly and reliably. In previous jobs, he implemented industrial job scheduling, fleet management and detailed long-haul route optimization – among other data-driven processes – to reach objectives of increased profit and reduced wasted resources. His goal is to make Zoho fully automated and with more meaningful data for spot-on decisions.